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Gorgias alternative

The Gorgias alternative that doesn’t bill you per ticket

WeReply gives Shopify stores a complete e-commerce AI support platform — unified channels, deep order context, and AI that resolves tickets — but with flat, predictable pricing instead of costs that climb as your ticket volume grows.

Shopify-nativeLive in 15–30 minCancel anytimeHuman hand-off built in
The problem

Great support shouldn't get more expensive every time you grow

Per-resolved-ticket pricing punishes exactly the thing you want: more conversations, more sales. As your store scales, the bill scales with it — and forecasting becomes guesswork. WeReply flips that: one flat plan, all channels included, and AI that takes up to 90% of repetitive tickets off your team's plate.

How WeReply helps

Everything you need, in one inbox

Flat, transparent pricing

Starter, Pro and Enterprise plans at $29 / $149 / $298 per month. No per-ticket surprises, cancel anytime.

Every channel included

WhatsApp, Instagram, Facebook, Email and Live Chat unified in one inbox from day one.

Native Shopify context

Order status, tracking and customer data sit right in the conversation — no tab-switching.

AI in your brand voice

Automates up to 90% of tickets and escalates to a human the moment it isn't confident.

Built by operators

Made by people who ran e-commerce support desks, so the workflows match how stores really work.

Live in minutes

Most stores are up and running within 15–30 minutes of onboarding.

How it works

Live in 15–30 minutes

1

Connect your channels

Link Shopify, WhatsApp, Instagram, Facebook, email and live chat to one inbox.

2

Train the AI on your brand

Add your tone, policies and sample replies — the AI adapts to your voice.

3

Go live and automate

Watch response times drop while the AI handles the repetitive questions.

FAQ

Common questions

Is WeReply really cheaper than Gorgias?

WeReply uses flat monthly plans rather than per-resolved-ticket pricing, so costs stay predictable as volume grows. For exact figures, see our pricing page; check gorgias.com for their current pricing.

Can I migrate from Gorgias easily?

Yes. Onboarding takes about 15–30 minutes — connect your channels and Shopify, and we help configure the AI. See our full comparison at /compare-gorgias.

Does WeReply integrate natively with Shopify?

Yes — order, tracking and customer data appear directly in the inbox.

Am I locked into a contract?

No. All plans are cancel-anytime with no hidden fees.

Switch to support that
scales with you, not against you.

See a live WeReply inbox on your own channels in 15 minutes.

Book a Demo →