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AI customer support for Shopify

AI customer support, built natively for Shopify

Connect your store and let WeReply's AI resolve up to 90% of customer questions — with live order status, tracking and customer history right inside every conversation.

Shopify-nativeLive in 15–30 minCancel anytimeHuman hand-off built in
The problem

Your customers expect instant answers. Your team can't be everywhere.

“Where's my order?”, “Can I change my size?”, “What's your return policy?” — the same questions, all day, across five channels. WeReply's AI answers them instantly using real Shopify data, so your team only touches the conversations that actually need a human.

How WeReply helps

Everything you need, in one inbox

Native Shopify integration

See orders, tracking and customer data in the inbox — the AI answers ‘where is my order’ automatically.

Up to 90% automation

Repetitive tickets are handled by AI in your brand voice, 24/7, with human escalation on demand.

All channels, one inbox

WhatsApp, Instagram, Facebook, Email and Live Chat unified — no more tab juggling.

Brand-safe replies

You set the tone, policies and thresholds; the AI stays on-brand and hands off when unsure.

Faster response times

Brands typically see around 70% faster responses within the first week.

Transparent pricing

Plans from $29/mo, cancel anytime, no per-ticket billing.

How it works

Live in 15–30 minutes

1

Connect Shopify + channels

One-click Shopify connection plus your messaging channels.

2

Configure your AI agent

Add brand voice, policies and escalation rules.

3

Automate and scale

Go live in 15–30 minutes and let AI carry the repetitive load.

FAQ

Common questions

How much support can the AI actually automate?

Up to 90% of repetitive tickets for typical Shopify stores. Complex or low-confidence cases are escalated to your team automatically.

Does it use my real Shopify order data?

Yes — order status, tracking and customer info are pulled natively into each conversation.

Which channels are supported?

WhatsApp, Instagram, Facebook Messenger, Email (Gmail & Outlook) and Live Chat.

How fast can we go live?

Most stores are live within 15–30 minutes after onboarding.

Give your Shopify store
24/7 AI support.

We'll show you WeReply on your own store in 15 minutes.

Book a Demo →