Connect your store and let WeReply's AI resolve up to 90% of customer questions — with live order status, tracking and customer history right inside every conversation.
“Where's my order?”, “Can I change my size?”, “What's your return policy?” — the same questions, all day, across five channels. WeReply's AI customer support for e-commerce answers them instantly using real Shopify data, so your team only touches the conversations that actually need a human.
See orders, tracking and customer data in the inbox — the AI answers ‘where is my order’ automatically.
Repetitive tickets are handled by AI in your brand voice, 24/7, with human escalation on demand.
WhatsApp, Instagram, Facebook, Email and Live Chat unified — no more tab juggling.
You set the tone, policies and thresholds; the AI stays on-brand and hands off when unsure.
Brands typically see around 70% faster responses within the first week.
Plans from $29/mo, cancel anytime, no per-ticket billing.
One-click Shopify connection plus your messaging channels.
Add brand voice, policies and escalation rules.
Go live in 15–30 minutes and let AI carry the repetitive load.
Up to 90% of repetitive tickets for typical Shopify stores. Complex or low-confidence cases are escalated to your team automatically.
Yes — order status, tracking and customer info are pulled natively into each conversation.
WhatsApp, Instagram, Facebook Messenger, Email (Gmail & Outlook) and Live Chat.
Most stores are live within 15–30 minutes after onboarding.
We'll show you WeReply on your own store in 15 minutes.
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