The WeReply Help Center has guides and answers for everything in your support inbox — from connecting channels to building AI agents.
What WeReply is, how to log in, and a quick checklist to set everything up.
Navigate the unified inbox, reply to messages, and organize conversations.
Connect Email, WhatsApp, Facebook, Instagram, your website widget, Shopify and more.
Build and train an AI agent to answer customers automatically.
Manage your customer database and organize contacts into groups.
Save time with reusable reply templates and personalization variables.
Tag and categorize conversations for easier follow-up and reporting.
Invite teammates, assign roles, and organize users into teams.
Answers to common questions and fixes for common issues.