A: By consolidating all your channels into one inbox, providing preloaded message tracking, and offering quick replies, teams cut resolution times up to 10× faster and reduce support costs by as much as 70%.
A: Yes. WeReply takes data protection seriously and applies security measures to safeguard your information. For more details, see our Privacy Policy.
A: WeReply offers straightforward, transparent pricing through the Shopify App Store. You only pay for what you need, with no hidden fees.
A: Yes! We offer a free trial through the Shopify App Store so you can explore the features before upgrading.
A: WeReply is designed for Shopify merchants of all sizes—especially growing brands that want to provide excellent customer support without high overhead.
A: WeReply is a customer support tool that connects Email, WhatsApp, Facebook, and Instagram into one unified inbox, helping you manage and resolve queries faster and more affordably.
A: Not at all. WeReply installs directly from the Shopify App Store and connects to your channels in minutes—no coding required.
A: Tracking details are automatically added to your messages, giving your team instant visibility into the status and history of every conversation.
A: Yes. WeReply includes built-in filters to keep marketing noise and spam out of your inbox so your team can focus on real customer queries.
A: Absolutely. With labels, contact groups, and quick replies, your team can stay aligned and work together efficiently.