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★★★★★ Trusted by 50+ brands
Shopify Shopify
WhatsApp
Instagram
Facebook
+ more

Your Support Inbox
Is Leaking Revenue.

Every unanswered message is a lost sale. WeReply brings your response time from hours to minutes, automated, 24/7, connected to Shopify.

−70% Faster response time
90% Less manual work
24/7 AI coverage
Book a free demo → How it works
✓ Setup in 15 minutes ✓ No contract ✓ Pays for itself on day 1
WeReply AI customer support inbox dashboard, unified channels for e-commerce
−70%
Faster response time
90%
Automated

Trusted by growing e-commerce brands

Killerbody
MKBM
SafeAge
JC Pets
Prooven
Mancraft
Draindoger
Stoveblock
Killerbody
MKBM
SafeAge
JC Pets
Prooven
Mancraft
Draindoger
Stoveblock
AI Automation

90% of your tickets.
Handled before your
team wakes up.

Zero extra headcount. Zero missed messages.

WeReply's AI agents answer FAQs, track orders, process returns, and moderate comments, automatically, across every channel, 24 hours a day.

Replies in under 60 seconds, on every channel
Handles returns, FAQs & order tracking automatically
Escalates complex cases to your team, automatically
Watch AI Handle Real Conversations
WeReply, AI customer support platform for e-commerce
9
Inbox
Here you can see all messages.
Assigned 9
Select a ticket
Assign to team Assign to me Unassign ✕ Close
Reply Comment
Send and close
The Reality of E-commerce Support

Customers don't wait.
They DM. Email. Comment. Compare. Leave.

WeReply brings every conversation into one inbox, so your team can reply faster and nothing gets missed.

Get started in 3 steps

Live in 15 minutes

No lengthy onboarding. No technical headaches. We handle setup together with you.

1
Step 1

Book a demo

Pick a slot. We review your channels, volume, and use case together, in 15 minutes.

2
Step 2

Connect your channels

WhatsApp, Instagram, email, and Shopify connect in minutes. We guide you through every step.

3
Step 3

AI does the work

Your AI agent answers questions, processes returns, and moderates comments, 24/7.

Swipe through the steps
Why Teams Switch to WeReply

From Inbox Chaos to Customer Clarity

Keep every channel, customer message, and follow-up in one clear workflow. So your team can move faster, stay organized, and focus on the conversations that matter.

Book a demo →
WeReply unified inbox
8 min
Avg. response
90%
Automated
24/7
AI coverage
12
Gmail
3 unread… "Where is my order?" "Still waiting…" "Anyone there?"
7
WhatsApp
Unanswered since 9am. "Hello??" "Is this even monitored?"
24
Instagram
Ad comments: "Scam!" "Never received it", going public
9
Facebook
Messenger overflow. Team switching tabs. Messages slipping.
4h+
Avg. response time
34%
Messages missed
23%
Customers lost
One Platform. Native AI. Total Control.

Everything You Need to Run Modern E-commerce Support

Unified Inbox

Email, WhatsApp, Live Chat, Instagram & Messenger in one timeline. Nothing slips through, no matter how many channels you run.

Automated Inbox

Tickets are automatically routed, tagged, and prioritized. Your team spends zero time sorting, only helping.

AI Reply Assistant

Drafts on-brand replies in one click. Your team reviews, approves, and sends, faster without losing the human touch.

24/7 AI Agents

Answers FAQs, qualifies leads, and resolves tickets, even at 3am. Full support coverage without extra headcount.

Shopify Intelligence

Orders, customer data, and track & trace inside the inbox. No tab-switching. Reply and resolve in the same window.

Reviews & Retention

Turn fast, great support into repeat buyers and 5-star reviews. Proactively follow up and build loyalty at scale.

Swipe to see all features
Meta Comment Control

One bad ad comment can tank your ROAS.

WeReply automatically moderates comments on your Instagram and Facebook ads, hiding spam, competitor mentions, and negative comments 24/7 before they damage your conversion rate.

See it in action →
Facebook Ads
Instagram Ads
Live watching your ads for new comments...
−70%
Faster Response Time
From hours to minutes, week 1
90%
Less Manual Work
AI handles repetitive tickets automatically
24/7
AI Coverage
No downtime, no missed messages

AI-Assisted Support · Shopify Native Intelligence

Let's design the right AI + support workflow for your brand.

Book Your Demo Today →
The real cost of doing nothing

Inaction
is also a decision.

23% of customers who don't get a fast reply never buy again. Every day without WeReply is another day that number stays the same.

Book a free demo →
23%
Drop off immediately
Customers who don't get a reply within 1 hour buy from a competitor, and never come back.
34%
Fewer repeat purchases
Poor or slow support directly kills customer loyalty and lifetime value.
−70%
Faster response time
With WeReply
Average result for WeReply customers, in their very first week.
ROI Calculator

How much is slow support costing you right now?

Move the sliders. See your real numbers. Most brands are shocked.

Support messages per day 100
10600+
Hourly cost of support agent $25/hr
$12$60
Average response time (hours) 4 hrs
1h24h
Based on industry data: each slow reply loses ~23% of customers to a competitor. WeReply reduces response time by 70% on average.
Your numbers
Live
Messages / month
3,000
Agent hours spent / month
200 hrs
Current support cost / month
$5,000
With WeReply (90% automated)
$649
Monthly savings
$4,351
Return on investment
29×
Start saving, book a demo →
* Estimate based on 90% automation rate. Actual results vary. Average WeReply plan: $149/mo.
What customers say

Brands that are already growing faster

Response time: 4 hrs → 8 min

"We now handle 2,400 messages a month with the same team of 3. Revenue up 12% already in month 2."

Killerbody
Killerbody
E-commerce brand
★★★★★
40 hrs/month saved

"Our team of 3 now does the work of 6. WeReply pays for itself 27× every month, no extra hires needed."

SafeAge
SafeAge
E-commerce
★★★★★
Swipe to read more reviews
Your results? Book a demo →
Frequently asked questions

Everything you need to know

Thes WeReply work with my Shopify store? +
Yes. WeReply natively integrates with Shopify. You see order status, tracking info, and customer data directly in your inbox, no tab-switching.
How quickly is the AI agent live? +
Most customers go live within 15–30 minutes after onboarding. We help you connect channels and configure the AI agent.
Can the AI reply on behalf of my brand? +
Absolutely. The AI agent writes in your brand voice and tone. You provide instructions and sample messages, and the AI adapts to your style.
What if a question is too complex for the AI? +
WeReply automatically escalates to a human team member when the AI isn't confident. You set the thresholds.
Am I locked into a contract? +
No. All plans are cancel-anytime. No commitments, no hidden fees.
Our Prices

Flexible Plans for Modern E-commerce Support

Brands that switch see, on average, 70% faster response times and 90% less manual work, often within the first week.

Starter
Perfect for small teams getting started with modern support.
$ 29 /mo
Billed monthly
AI add-on: $0.50 per message
  • 200 tickets per month
  • 2 channels (Instagram or WhatsApp)
  • 1 user
  • 60 days data storage
Brands see −70% response time on average in week 1
Book a free demo →
Enterprise
For high volumes with full AI automation and custom workflows.
$ 298 /mo
Billed monthly
AI add-on: from $0.15 per message
  • 3,000+ tickets per month
  • Unlimited channels
  • Unlimited users
  • 365 days data storage
  • Custom workflows & SLA
Book a free demo →
Swipe to compare plans
No risk. No contract. No hassle.
If in the first 30 days you don't see your response time drop and your team saving hours, just cancel. Month-to-month. No penalties, no questions asked.

All prices excl. VAT · Questions? Get in touch

Not sure which plan fits you?

In 15 minutes we'll work out together how much you're losing right now and which plan pays back fastest. No sales pitch. Just the numbers.

Book a free demo →
23% of your customers aren't waiting. They're gone.

How long are you going
to wait?

15 minutes. Your channels, your store, your AI agent live. No technical knowledge needed. If it's not for you, just stop. Simple as that.

Book a free demo →

Free. No contract. Most customers go live within 15 minutes.